DOA (Defective on Arrival)
DOA returns must be requested within 30 days of Jay Trends lnc invoice date.
Jay Trends lnc shall be entitled, at its sole discretion, to decide how DOA product claims are to be replaced with a brand new product or return for credit on original invoice price.
DOA products must be returned with all original packaging and accessories.
RMA returned products shall be repaired; replaced with similar or refurbished products; or credited with current market value, determined at Jay Trends lnc sole discretion after receipt of returned products.
The replacement product/part assumes the remaining warranty of the original unit or ninety (90) days from the date of replacement or repair, whichever provides longer coverage. Any parts or product replaced under this Limited Warranty will become the property of Jay Trends lnc.
Packing Requirements
• A valid Jay Trends lnc RMA number must be clearly marked on the outside of all returned packages.
• Every shipment must attach approved RMA Request Form as packing list and the returned?goods must match with the attached packing list.
• Returned products must be packaged properly to avoid any shipping damages. Any damage?or loss of returned goods during transportation shall be the sole responsibility of the shipper.
• Jay Trends lnc will not return nor bear responsibility for any accessories shipped along with returned?products. However, DOA products must be returned with all original packaging and accessories.
• Jay Trends lnc RMA number is valid for 30 days from the date of RMA number issued.
EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS POLICY, JAY TRENDS LNC GRANTS NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, AND HEREBY DISCLAIMS ALL OTHER IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE